Privacy Policy

Effective Date: 26 May 2025

Giowide Solutions Limited (“we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy in accordance with the Data Protection Act, 2019 (Kenya). This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, services, or representatives.

By using our website (www.giowidesolutions.com ), submitting information through our contact forms, or engaging with our services, you agree to the terms outlined in this policy.

1. Who We Are

Giowide Solutions Limited is a registered consulting and professional services firm in Kenya offering accounting, tax, audit, financial advisory, and training services.

Contact Information:
 Giowide Solutions Limited
P.O. Box 1175 – 00502
Nairobi, Kenya
Phone: +254 728 880 617 / +254 765 740 623
Email: informgiowide@gmail.com

2. What Personal Data We Collect

We may collect the following categories of personal data:

  1. Full names
  2. Email addresses
  3. Phone numbers
  4. Company or organization details
  5. Financial information (where necessary for service delivery)
  6. Any other information you voluntarily provide via forms, email, or consultations

We do not collect sensitive personal data unless explicitly required and consented to for specific services.

3. How We Collect Your Data

We collect data directly from you when:

  1. You fill out a contact form on our website
  2. You send us an inquiry via email or WhatsApp
  3. You book a consultation or request a quote
  4. You sign up for training or events
  5. You enter into a service contract with us

We may also collect limited data through cookies or analytics tools when you use our website.

4. Why We Collect Your Data (Legal Basis)

We collect and process your data for the following purposes:

  1. To respond to inquiries or requests
  2. To provide our accounting, tax, or consulting services
  3. To communicate project updates or client support
  4. To fulfill legal or regulatory obligations
  5. To improve our services and website performance
  6. To send you relevant updates (only where you have opted in)

Legal basis for processing may include your consent, a contractual obligation, or a legitimate business interest.

5. How We Store and Protect Your Data

We implement reasonable and appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss.

This includes:

  1. Secure servers and data backups
  2. Restricted internal access based on role
  3. Password-protected storage systems
  4. Encryption where applicable

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law.

6. Sharing Your Data

We do not sell or rent your personal data. We may share your data with:

  1. Our authorized employees or consultants (on a need-to-know basis)
  2. Third-party service providers who help us operate (e.g. cloud hosting)
  3. Legal or regulatory authorities when required by law

All third parties are required to handle your data in accordance with Kenyan data protection standards.

7. Your Rights Under the Data Protection Act

You have the right to:

  1. Request access to your personal data
  2. Request correction of inaccurate or outdated data
  3. Withdraw consent where processing was based on consent
  4. Object to processing in certain situations
  5. Request deletion of your data, subject to legal obligations

To exercise any of these rights, contact us at informgiowide@gmail.com 

8. Use of Cookies

Our website may use cookies or similar technologies for functional and analytical purposes. You can choose to disable cookies via your browser settings.

A cookie notice will appear when you first visit the site to seek your consent if cookies are in use.

9. Third-Party Websites

Our website may contain links to external websites. This Privacy Policy applies only to our site. We are not responsible for the privacy practices of third parties.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect legal, operational, or technical changes. The revised version will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: informgiowide@gmail.com

Phone: +254 728 880 617 / +254 765 740 623